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FAQ

Frequently Asked Questions - some questions can be answered by looking up a term in our Cellular and Dish glossaries
Q. Where do I call/go if I have a problem with my cell phone - (service)?
A. The store where you purchased the phone.

Q. Where do I call if I want to cancel my cellular service?
A. Verizon Wireless: 1-800-669-5665

Q. Where do I call if I have a billing question?
A. For a question about the billing of your phone or accessories
call 1-800-261-6226.

For a question about the billing of your airtime
call Verizon Wireless: 1-800-669-5665.

Q. Where do I call if I have a complaint?
A. Call 1-800-261-6226 and the receptionist will direct you to the appropriate person.
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